Customer Service is available Mon-Fri from 9 a.m to 4 p.m. EST.

Drop us an email – info@modeistudios.com

How do I pronounce Modei Studios?

MODEI [mō-dee] STUDIOS.

Where are you guys based?

Brooklyn, NY

When do you restock?

Most of our styles are limited runs. If you're eying a piece you really love we definitely suggest you snag it while you can.

Whens your next event?

We send out a newsletter every month with our events calendar, subscribe here! You can also check out our events for a full lineup of what we have in the works.

PROCESSING
Please allow 4-5 business days for your order to be processed and packed prior to shipping. Pre-Orders will ship within 1-8 weeks after the date of order. Please read individual Pre-Orders lead time on each product page.

DOMESTIC SHIPPING
Orders within the US will ship UPS Ground shipping. You will receive an e-mail confirmation once your order ships.

INTERNATIONAL SHIPPING
Currently we only ship to the United States. We've found HopShopGo to be a great workaround that allows shipping from the United States to anywhere in the world!

*We are not affiliated with HopShopGo or any third-party shipping service. Orders shipped using this method or any third-party shipping service are final sale and exempt from returns.

RETURN POLICY
Modei Studios does not accept returns or exchanges at this time. If there is an issue with your order please email info@modeistudios.com
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Please make sure your order is shipping to a secure location, once your package has been delivered we are not responsible for lost or stolen packages.

We are unable to ship to P.O. boxes. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.

Check out the details in the product description, if an item fits a certain way or has other important callouts, we will mention it there.

Most of our styles are unisex. For a true to size fit a good rule of thumb is as follows–
Men: Size up 1 size for an oversized fit.
Women: Size down 1 size for your true fit (ie: If you normally wear a Small, our XS will fit like a true Small.)

Still not sure what size to get? Email us at info@modeistudios.com